Privacy

Ballistic Armour Technologies respects your privacy and aims to be clear about how information is handled when you use this website.

Website analytics

We use analytics to understand how visitors use the BAT website, identify technical issues and improve the information and experience we provide.

We use Google Analytics 4 (GA4) for website traffic and usage measurement, and Microsoft Clarity for interaction insights such as heatmaps, scrolling, clicks and session replays.

For visitors identified as being in South Africa, these analytics services are enabled by default. You can object to analytics and turn them off at any time through the Privacy settings available on the website.

For visitors in the European Economic Area, United Kingdom and Switzerland, analytics services remain in a restricted state until you choose to allow them. Where supported, limited cookieless measurement may still be used before consent.

If we cannot reliably determine your country, we default to the more privacy-protective setting.

Country detection is approximate and is based on information provided by our website infrastructure.

Microsoft Clarity

Microsoft Clarity helps us understand how people interact with the website through features such as heatmaps and session replays.

We use these insights to identify usability problems and improve the site. They are not intended to identify individual visitors.

The enquiry form and other potentially sensitive areas are masked from Clarity. We do not intentionally send names, email addresses, telephone numbers or the contents of enquiries to Microsoft Clarity or Google Analytics.

Your analytics choices

You can change your analytics preference at any time through the Privacy settings available on the website.

If you disable analytics, we will stop using Google Analytics and Microsoft Clarity for your subsequent browsing where technically possible.

Changing this setting does not affect information that may already have been collected before you opted out.

Information you send to us

If you contact Ballistic Armour Technologies through the website, we use the information you provide to respond to your enquiry and for related business communication.

Submitting an enquiry does not subscribe you to marketing communications.

Please do not include sensitive operational or security information in a general website enquiry, including vehicle routes, cash values, operating schedules, security procedures or other confidential arrangements.

Third-party services and international processing

Our website uses third-party infrastructure and analytics providers, including Cloudflare, Google and Microsoft.

Information processed by these providers may be handled in countries outside South Africa. Where applicable, we rely on the safeguards and contractual protections provided by those services and applicable data-protection law.

Contact

If you have questions about privacy or how information submitted through this website is handled, please contact Ballistic Armour Technologies using the contact details provided on the website.